Privacy Policy

We take your privacy seriously—here’s exactly how your information is handled, stored, and protected.
This privacy policy is effective as of July 17, 2026 and replaces any prior versions.

What Data We Collect

We only collect personal information necessary for operating this site, providing support, and improving user experience. Data is collected directly from you when you interact with forms, submit feedback, or contact us for help.

  • Name and basic contact details (email, phone)
  • Information you enter in feedback or inquiry forms
  • Device and browser information
  • IP address for security and analytics
  • Usage data like page visits and navigation paths

Types of data collected may include your name, email address, device information, IP address, and any details you choose to provide in contact forms or feedback submissions.

How We Use Your Data

Personal data is used to provide site features, respond to your requests, and improve the site’s functionality. Some data is used for analytics, always in aggregate or pseudonymized form.

Your information helps us personalize your experience, maintain security, and comply with legal requirements under Canadian and international privacy laws.

Your Privacy Rights

You have rights under Canadian and international privacy laws, including the ability to access, correct, delete, or request a copy of your personal data. We honor these rights without unnecessary hurdles.

Right of Access

You may request access to your personal data, including what we store and how it is processed.

Right to Rectification

You may request corrections to any personal data that is inaccurate or incomplete.

Right to Erasure

You may ask us to delete your personal data from our records, subject to legal exceptions.

Right to Data Portability

You may request a copy of your personal data in a structured, commonly used digital format.

How We Share Your Data

We do not sell or rent your personal information. Data may be shared with service providers who assist in running the site, always under strict confidentiality agreements.

Personal data may be disclosed if required by law, regulatory authorities, or to protect our legal interests. We limit sharing to the minimum necessary for compliance and security.

How We Protect Your Data

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. Only authorized staff and trusted providers can access your information.

Despite our best efforts, no method of data storage or transmission is completely secure. We continually review and update our security practices to reduce risks.

Contact for Privacy

For privacy questions or to exercise your rights, contact us and our compliance team will respond promptly.
Address: 150 9th Avenue SW, Calgary, AB T2P 3H9 Canada
Phone: +1-%89-556-3121
Email: content@onorasilventa.sbs